Shipping
What is the delivery charge?
To ensure you only pay the lowest possible shipping we offer free delivery to the UK mainland if you spend more then £100
When will my order be delivered?
Important Info Before Purchasing!!
Please note:
Fairytale Favours is a small family run business based in the United Kingdom ,
Our dispatch time is varied - we make all orders as they are placed, made to order, packaged and then dispatched.
To be on the safe side, please allow upto 7-10 days for your order to be made, packaged and dispatched.
If you have read our above important information, and still order needing an urgent delivery, we will not refund if it does not arrive.
If you are unsure of the estimated delivery date please contact us here.
What delivery method do you use?
All orders are delivered by either (UK) Standard Delivery post or (International) Royal Mail Airmail Monday – Friday 9am – 5pm depending on size/weight. There may be times whereby a signature is required and therefore please make the necessary arrangements for your order to be delivered correctly. We will not be held responsible for orders that are not collected or signed for if required.
If you have missed delivery the courier will leave a Delivery Attempt card with further instructions on collection or re-delivery. Please call the courier number on the card as soon as possible as orders will be sent back to us automatically within 5 days with Royal Mail. After this time, your order will be sent back to us and a re-delivery charge will apply.
We are happy to ship worldwide. Please email us before placing an order to confirm the shipping charge for your order. Shipping charges calculated at the checkout apply to the UK Mainland or International . Please note shipping fees will apply based on the weight of your order. Please email us for a accurate shipping quote before placing an order . If you have not contacted us prior to ordering or prior to dispatch of your order for a shipping quote, your order will be processed and dispatched as normal and the shipping charge will be automatically charged to your payment .
